Support Tools
Revision as of 16:19, 28 February 2025 by Dennishuesemann (talk | contribs) (Created page with "This page lists and briefly introduces the available Tools that help us to support our B-Op and ZUGSEIL-customers * Helpdesk: https://helpdesk.b-op.com ** Ticketing-System where Email-based communication is managed * Jira: https://jira.b-op.org ** System to document and manage bug-fixing and development-tasks * Clockify: https://clockify.me ** Website that help us track the invested time on customer-projects (tickets and tasks) * ZUGSEIL-Wiki: https://wiki.zugseil.com **...")
This page lists and briefly introduces the available Tools that help us to support our B-Op and ZUGSEIL-customers
- Helpdesk: https://helpdesk.b-op.com
- Ticketing-System where Email-based communication is managed
- Jira: https://jira.b-op.org
- System to document and manage bug-fixing and development-tasks
- Clockify: https://clockify.me
- Website that help us track the invested time on customer-projects (tickets and tasks)
- ZUGSEIL-Wiki: https://wiki.zugseil.com
- Documentation-system to keep track of customer-relation and related projects
- Admin-Wiki: https://aw.b-op.org
- Wiki for IT-infrastructure- and server-related information as well as helpful information about depolyment of our software
Further tools:
- Bitwarden: Password-Manager where you keep security-sensitive information
- Installed as plugin for browser, standalone-program and website-site https://passmanager.b-op.com available
- Privatebin: https://privatebin.b-op.com
- A website to store and share sensitive information for a short-term. The information I getting deleted the moment the recipient has opened the Privatebin-link