ZUGSEIL GET

ZUGSEIL GET can be seamless integrated into ZUGSEIL BEST to allow a comprehensive category management in compliance with the respective procurement policies. ZUGSEIL GET and ZUGSEIL BEST form together the ZUGSEIL shopping portal. While ZUGSEIL BEST accommodates the standard catalogue environment, ZUGSEIL GET addresses the context-based ordering. A context-based ordering comes into play when articles cannot be found by the employee in the provided catalogue(s).

The context-based ordering is structured as follows:

• Assisted Buying: AI-supported recommendations of (alternative) products from the catalogue(s) to employee
• Spot Buy Desk: If no relevant product is available in the catalogue(s) and the purchasing volume is, e.g., <20k€, the employee follows the instructions as provided by the category cards*
• Strategic Sourcing: If no relevant product is available in the catalogue(s) and the purchasing volume is, e.g., >20k€, the procurement team conducts the sourcing activities to obtain the required products (e.g., RFX)

* Category cards shows all relevant information, e.g., ordering information, supplier contracts, procurement team contacts, so that employees are able to purchase required products as per procurement policies.

Typical challenges in category management

• Different category structures (e.g., procurement vs. finance) often cannot be dynamically mapped or translated in IT-systems which challenges the collaboration and communication between stakeholders
• Special demand requirements of business stakeholders (e.g., Marketing requires extras) are often not coverd in catalogue(s) which results in non-compliant procurement activities ("maverick buying")
• Framework agreements are often partially fulfilled (e.g., agreed procurement volumes) or utilized (e.g. advantageous payment terms) and lead to increased costs (e.g., penalties, unused discounts)

Capabilities & Benefits

ZUGSEIL GET has unique capabilities to address the aforementioned challenges in category management:

• Triage process: Triaging of employees, if employee is not able to find the desired product in the catalogue(s) --> Benefits: Improved compliance in procurement processes, increased utilization of preferred supplier contracts, enhanced productivity of employees etc.
• Category mapping: Mapping of various category structures, e.g., mapping of procurement category structure to ECLASS, UNSPSC, finance category structure etc. --> Benefits: Improved data integrity and transparency, facilitated collaboration and communication between various stakeholders
• Data insights: Providing reports about, e.g., about placed searches by employees --> Benefits: Better insights into demand patterns, desires and requirements

CANVAS

• Value Proposition: ZUGSEIL GET can be seamless integrated into ZUGSEIL BEST to allow a comprehensive category management in compliance with the respective procurement policies
• Execution:
  • Partners: Organizations with spend volume >100M€, consulting organizations with focus on sourcing & procurement, outsourcing service providers with category management as a core service
  • Key Activities: Development of a standard product for ZUGSEIL GET, sales incl. project management, client support and -services
  • Resources: Employees (IT, Marketing, Sales and Client Support), technical infrastructure
• Value Creation:
  • Customer Relationship: Personal communication (meeting / call / email), client network ("kickback") and cross-selling
  • Channels: Existing clients, social media, ZUGSEIL website, conferences & trade fairs and cold calls
  • Customer Segments: All organizations with a spend volume >100M€ in all industries (e.g., chemistry, service providers, purchasing syndicates)
• USP: One-Stop-Shop with ZUGSEIL BEST, leverage of AI, b-op, integration of further catalogue(s) outside ZUGSEIL-solutions, development of purchasing syndicates
• Competitors: Coupa, Ariba etc.