Demand

In ZUGSEIL, demand is the trigger for fulfillment action. Filling demand is governed by the supply chain management engine.

Demand types

Direct demand is created through these two demand creating objects:

• internal orders - An internal customer files demand by creating an internal order
• customer orders - An external customer files demand by creating a purchase order on his side, which creates a customer order on the supplier's side, after the supplier accepts it.

Indirect demand is raised through objects, which result in direct demand. Examples:

• Production Orders - They create a production plan, which might require material for production. These material requirements boil down to internal orders
• Surgery plans - alike production orders in health ecosystem a surgery requires objects to be at the surgery theater at the right point in time.

Demand definition

Each demand defining object has mandatory and optional information.

Mandatory information

• Who - Who filed the demand creating object?
• Billing information - Depending on the order type, this is either internal billing information (costcenters, projects, ....) or customer billing information
• Ordered products or services - Which goods should delivered? Which state (new/used) they should be delivered?

Optional information

There can be a manyfold of additional information, which can enrich the mandatory information

• Further ordered product details:
  • variations - what variant of the product is ordered
  • alterations - should alterations be done on the product
  • configurations - building instructions for build-to-order contexts
• International commercial terms (INCOTERMS) - they clarify the obligations of buyers and sellers in foreign trade contract
• Delivery request plan - How, where and when and in which fractions should the delivery occur?
• Payment plans - How should the payment take place.

Related articles

• Fulfillment
• Order Types and related objects