Demand

In ZUGSEIL, demand is the trigger for fulfillment action. Filling demand is governed by the supply chain management engine.

Demand types

Direct demand is created through these two demand creating objects:

internal orders - An internal customer files demand by creating an internal order
customer orders - An external customer files demand by creating a purchase order on his side, which creates a customer order on the supplier's side, after the supplier accepts it.

Indirect demand is raised through objects, which result in direct demand. Examples:

Production Orders - They create a production plan, which might require material for production. These material requirements boil down to internal orders
Surgery plans - in health ecosystem a surgery may require goods (e.g. lenses, surgery kits) or 3rd party services (e.g. anesthetic services) to be at the surgery theater at the right point in time.
Service requests - fulfilling service requestes may require material for service delivery

Each demand defining object has mandatory and optional information.

Who - Who filed the demand creating object?
Ordered products or services - Which goods should delivered?
Cost coverage - Depending on the order type, this is either internal billing information (costcenters, projects, ....) or customer billing information

There can be a manyfold of additional information, which can enrich the mandatory information

Further ordered product details:
- variations - what variant of the product is ordered
- state - which state should the ordered objects have (new / used)
- alterations - should alterations be done on the product
- configurations - building instructions for build-to-order contexts
International commercial terms (INCOTERMS) - they clarify the obligations of buyers and sellers in foreign trade contract
Delivery request plan - How, where and when and in which fractions should the delivery occur?
Payment plans - How should the payment take place.