Internal order

Internal ordering means the process of employees filing their demand on items required for their work (e.g. for c-parts). Typical products for this process are tools, personal protective equipment (ppe) or corporate wear. For employee ordering inside a b-op Digital of a legal person, ZUGSEIL offers the service internal shop.

Fundamental process

The fundamental process is very similar to the regular ecommerce process known from any ecommerce shop vendor. When the user starts the internal ordering process, the first step is to select products. After the products are selected, the user has to check out. After checkout has been finished successfully, the order is either passed to fulfillment processes or, if the user has permission hand out items from local stock, the ordered items might be handed out by the user to the ordering party(s) for which the order was placed.

Product Selection

When a user enters the internal shop he by default starts in the regular product selection view, which allows to find products from the all the catalogs and put them into the shopping basket for the price which was proposed by the cheapest vendor available for this product. The user may also decide to switch to the assisted ordering if he is eligible for using any shopping assistants. ZUGSEIL offers a variety of shopping assistants by default. The personal equipment shopping assistant is the most widely used by companies equipping their employees. Other standard shopping assistants coming along with the internal shop are the project equipment list shopping assistant or the workplace equipment list shopping assistant

Checkout

As in regular shops, the user has to define how to pay and the desired delivery information. The internal ordering checkout process inside a legal person comes with special requirements, like mandatory cost center selection, multiple delivery addresses per position, position split and many more, which can be read up on the checkout variations page.

Payment of internal ordering

Depending on the type of equipment and the usage scenarios ZUGSEIL offers these types of payment:

Fulfillment of internal orders

Once the demand is filed, companies have two decide between two core fulfillment strategies:

• stock fulfillment - means the fastest availability of goods. Downsides are capital binding, warehousing and disposition planning costs.
• On demand purchasing - means slower availability and direct dependency on supplliers. Benefit is the reducion of warehousing cost. Capital binding and disposition planning can be negotiated with the suppliers.

General Process Flow

• Ordering
• "AdHoc purchasing" vs "Local Fulfillment"

Process "Just in time ordering"

Clearance process

Purchaing with supplier

Fulfillment

Billling

Problems

Maverick buying

distributed clearance process require process guidance - especially material clearance

Combination of "Just in time process vs. bulk ordering

warehousing in bulk ordering

Regular ordering

Assisted ordering