Order Status

Every type of order has a variety of different statuses which it must run through until it reaches the user. These steps will be shown for every order type to make the statuses of every order more understandable.

Distribution Order

The usual order of statuses for a distribution order will look like this: 1. Accepted: The order has been run checked by the system and will be created. 2. Creation pending: The system is still working on creating your order. 3. Created: The order has been created and has reached the responsible user. 4. Delivered: The order is has been delivered. 5. Receipt confirmed: When the order has arrived at its final destination, the user can confirm the delivery. 6. Done: ??

There are however some extra statuses, which may or may not appear, depending on your action and the order fulfilment process:

• Created, release required: The order has been created. Your team leader has to check and release the order in order for it to reach the responsible user.
• Canceled: Either you, or the people responsible for your order have canceled this order.
• Cancellation started: This will be shown, if the user wants to cancel the order and the system has started running through the cancellation process.
• Cancellation failed: It was not possible to cancel the order.
• Transferred from old system: If the order was created in a old system and was transferred to this system for clarity.
• Order data incomplete: Some part of data is still missing. Please check the order to fill in the missing information.
• Partly cancelled: It was only possible to cancel some articles. The rest of the order will still be delivered.
• Partly delivered: Some parts of the order have reached their final destination. Check the order details to see what the status of the other parts is.
• Partly confirmed: If some parts were found missing in the order and the user has only partly confirmed the receipt, this status will show.
• Denied: ?
• Skipped: This order was skipped and will be fulfilled later.