Delivery option
By specifying a order delivery option the requesting party can define the abstract form of delivery, out of which each supplier can decide for an appropriate shipment path.
Usage & Examples
Single digital usage scenario
In this single digital scenarion, the user and the fulfillment partner are identical:
- First the user orders items in a shop application and selects for the full order or on a position level a specific order delivery option. In this case "Express delivery"
- If defined at the shopping purpose, the entitlement can be charged with a service cost associated with the order delivery option.
- One or multiple shipments are triggered from local warehouses.
- Once shipped, the cost of goods is charged to the cost center of the ordering person. Eventually an internally associated shipment product is charged on the cost center as well.
Customer/Supplier multi-digital usage scenario
The customer selects "express delivery", so the user selects an express delivery
The delivering party may now select the shipment path matching the customers request for "express delivery", e.g. like "SWISS A-POST"
Order delivery option types
Generally there exist these delivery option types.
Postal
Postal shipment is the default in eCommerce. If a delivery option of this type is selected, the ordering party has to provide a post shipment address (e.g. in ZUGSEIL Shop) to which it requests the delivery.
Pickup
Pickup may happen at self or supplier operated points of service (e.g. pickup station, shops, measuring-in sites, ... ). When a delivery option of this type is selected, the ordering party has to select a pickup-station for the list of available pickup stations.
No matter is self operated or operated by the supplier, each pickup station has postal shipment address to which the goods have to be delivered to. This postal delivery address is defined in the pickup station base data.
Company Mail
Company mail defines that the "last mile" to the final customer is delivered by a company internal logistic organization. When the order defines a CO-Mail delivery option type, the ordering party must define a company-internal address, which typically is just one code.
Each Co-Mail delivery option has to define a handover postal shipment address, where goods are handed over from the supplier to the co-mail carrier.
Definition process
- Order delivery options can be freely be defined by each digital through the order delivery options administraton app.
- Order delivery options can be made available to other digitals. If made available to other digitals, they can be adopted through the order delivery options administration
- Order delivery options can be limited to products.
- Order delivery options can be grouped into order delivery option sets for easier assignment.