Difference between revisions of "ZUGSEIL Point of Service (POS)"
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This service-bundle contains all | This service-bundle contains all functionality to operate a '''point of service''' for the equipment of their staff members. It supports common processes like onboarding, fitting or try-on, returns, servicing and maintainance amongst many more. | ||
It also integrates with ZUGSEIL LCM on products require lifecycle tracking. Typical users of POS-EQ are: | |||
* | * companies having a lot of staff operating their own points of service | ||
* | * third parties, which offer the service to companies as outsourcing. | ||
== Main processes == | == Main processes == | ||
Revision as of 09:23, 21 March 2023
This service-bundle contains all functionality to operate a point of service for the equipment of their staff members. It supports common processes like onboarding, fitting or try-on, returns, servicing and maintainance amongst many more.
It also integrates with ZUGSEIL LCM on products require lifecycle tracking. Typical users of POS-EQ are:
- companies having a lot of staff operating their own points of service
- third parties, which offer the service to companies as outsourcing.
Main processes
- Employee onboarding with equipment - This is a special process focussed on providing the initial equipment in a structured way
- Hand-out/Pick-Up of preordered equipment - This is for home ordering which requires pickup for specific items
- Return & Exchange & Servicing of equipment items - This is for companies which offer a service point, where items can be exchanged, serviced or returned.