Difference between revisions of "Delivery option"
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<u>Internal order process</u> | <u>Internal order process</u> | ||
#First the user orders items in a shop application | #First the user orders items in a shop application. The user selects the ''order delivery option'' "Express delivery", which becomes part of one or multiple [[Dev:Delivery plan|delivery plans]] at one or multiple positions of the order. | ||
# If defined at the [[App:Shopping purpose administration|shopping purpose]], the entitlement can be charged with a service cost associated with the ''order delivery option''. | # If defined at the [[App:Shopping purpose administration|shopping purpose]], the entitlement can be charged with a service cost associated with the ''order delivery option''. | ||
# One or multiple shipments are triggered from local warehouses. | # One or multiple shipments are triggered from local warehouses. | ||
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=== Customer/Supplier multi-digital usage scenario === | === Customer/Supplier multi-digital usage scenario === | ||
[[File:Order Delivery Options Multi Digital Scenario.png|right|600x600px|Order Delivery Options Multi Digital Scenario]] | |||
In this scenario, the ordering party and the fulfilling parties are '''not identical.''' | In this scenario, the ordering party and the fulfilling parties are '''not identical.''' | ||
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<u>Internal order process</u> | <u>Internal order process</u> | ||
# First the user orders items in a shop application | # First the user orders items in a shop application. The user selects the ''order delivery option'' "Express delivery", which becomes part of one or multiple [[Dev:Delivery plan|delivery plans]] at one or multiple positions of the order. | ||
# If defined at the [[App:Shopping purpose administration|shopping purpose]], the entitlement can be charged with a service cost associated with the ''order delivery option''. | # If defined at the [[App:Shopping purpose administration|shopping purpose]], the entitlement can be charged with a service cost associated with the ''order delivery option''. | ||
# At least one purchase order is created, which is transmitted to the supplier. During transmission the ''order deliery option'' is translated either on the customer or at the supplier side to the supplier's order delivery option. | # At least one purchase order is created, which is transmitted to the supplier. During transmission the ''order deliery option'' is translated either on the customer or at the supplier side to the supplier's order delivery option. | ||
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== Types of order delivery options == | == Types of order delivery options == | ||
Generally there exist these delivery option types. | Generally there exist these ''order delivery option'' types. | ||
=== Postal === | === Postal === | ||
Postal shipment is the default in eCommerce. If a delivery option of this type is selected, the ordering party has to provide a post shipment address (e.g. in [[ZUGSEIL Shop]]) to which it requests the delivery. | Postal shipment is the default in eCommerce. If a delivery option of this type is selected, the ordering party has to provide a post shipment address (e.g. in [[ZUGSEIL Shop]]) to which it requests the delivery. | ||
Revision as of 11:09, 25 November 2023
By specifying a order delivery option the requesting party can define the abstract form of delivery, out of which each supplier can decide for an appropriate shipment path.
Each oder type (internal, purchase, customer order) has to define on position level the desired order delivery option
Usage & Examples
Single digital usage scenario
In this single digital scenarion, the user and the fulfillment partner are identical.
Prerequisite processes
- Inside the digital an order delivery option "Express Delivery" is created.
- The shopping purpose in shop is configured to support "Express Delivery" with
- possible entitlement budget delivery service charging is configured for usage of this order delivery option with this shopping purpose (optional)
- possible shipment paths and products being configured for usage of this order delivery option
Internal order process
- First the user orders items in a shop application. The user selects the order delivery option "Express delivery", which becomes part of one or multiple delivery plans at one or multiple positions of the order.
- If defined at the shopping purpose, the entitlement can be charged with a service cost associated with the order delivery option.
- One or multiple shipments are triggered from local warehouses.
- Once shipped, the cost of goods is charged to the cost center of the ordering person. Eventually an internally associated shipment product is charged on the cost center as well.
Customer/Supplier multi-digital usage scenario
In this scenario, the ordering party and the fulfilling parties are not identical.
Prerequisite processes
- Inside the supplier digital
- an order delivery option "Express Delivery" is created.
- possible shipment paths and products being configured for usage of this order delivery option
- Inside the customer digital
- an order delivery option "Express Delivery" is created.
- possible entitlement budget delivery service charging is configured for usage of this order delivery option with this shopping purpose (optional)
- Mapping of order delivery options of customer and supplier digital. This can happen
- through adoption from the supplier [customer side mapping] or
- creation on the customer side and then after the first order has arrived on the supplier side [supplier side mapping]
Internal order process
- First the user orders items in a shop application. The user selects the order delivery option "Express delivery", which becomes part of one or multiple delivery plans at one or multiple positions of the order.
- If defined at the shopping purpose, the entitlement can be charged with a service cost associated with the order delivery option.
- At least one purchase order is created, which is transmitted to the supplier. During transmission the order deliery option is translated either on the customer or at the supplier side to the supplier's order delivery option.
- One or multiple shipments are triggered from local warehouses.
- The shipped items are charged on a bill, eventually together with the used shipment productOrder delivery option types
Types of order delivery options
Generally there exist these order delivery option types.
Postal
Postal shipment is the default in eCommerce. If a delivery option of this type is selected, the ordering party has to provide a post shipment address (e.g. in ZUGSEIL Shop) to which it requests the delivery.
Pickup
Pickup may happen at self or supplier operated points of service (e.g. pickup station, shops, measuring-in sites, ... ). When a delivery option of this type is selected, the ordering party has to select a pickup-station for the list of available pickup stations.
No matter is self operated or operated by the supplier, each pickup station has postal shipment address to which the goods have to be delivered to. This postal delivery address is defined in the pickup station base data.
Company Mail
Company mail defines that the "last mile" to the final customer is delivered by a company internal logistic organization. When the order defines a CO-Mail delivery option type, the ordering party must define a company-internal address, which typically is just one code.
Each Co-Mail delivery option has to define a handover postal shipment address, where goods are handed over from the supplier to the co-mail carrier.
Definition process
- Order delivery options can be freely be defined by each digital through the order delivery options administraton app.
- Order delivery options can be made available to other digitals. If made available to other digitals, they can be adopted through the order delivery options administration
- Order delivery options can be limited to products.
- Order delivery options can be grouped into order delivery option sets for easier assignment.