Difference between revisions of "ZUGSEIL Point of Service (POS)"
Jump to navigation
Jump to search
Stefanseiler (talk | contribs) |
Stefanseiler (talk | contribs) |
||
| Line 1: | Line 1: | ||
This service-bundle contains all functionality to operate a '''point of service''' for the equipment of their staff members. It supports common processes like onboarding, fitting or try-on, returns, servicing and maintainance amongst many more. | This service-bundle contains all functionality to operate a '''point of service''' for the equipment of their staff members. It supports common processes like [[Employee onboarding|onboarding]], fitting or try-on, returns, servicing and maintainance amongst many more. | ||
It also integrates with ZUGSEIL LCM on products require lifecycle tracking. Typical users of POS-EQ are: | It also integrates with [[ZUGSEIL Lifecycle Management (LCM)|ZUGSEIL LCM]] on products require lifecycle tracking. Typical users of POS-EQ are: | ||
* companies having a lot of staff operating their own points of service | * companies having a lot of staff operating their own points of service | ||
| Line 13: | Line 13: | ||
== Related articles == | == Related articles == | ||
* [[ZUGSEIL Supplier-Suite]] | * [[Employee onboarding]] | ||
*[[ZUGSEIL Supplier-Suite]] | |||
*[[ZUGSEIL Lifecycle Management (LCM)]] | *[[ZUGSEIL Lifecycle Management (LCM)]] | ||
*[[ZUGSEIL Service Fulfillment & Maintenance (SFM)]] | *[[ZUGSEIL Service Fulfillment & Maintenance (SFM)]] | ||
* | * | ||
* | * | ||
Revision as of 09:24, 21 March 2023
This service-bundle contains all functionality to operate a point of service for the equipment of their staff members. It supports common processes like onboarding, fitting or try-on, returns, servicing and maintainance amongst many more.
It also integrates with ZUGSEIL LCM on products require lifecycle tracking. Typical users of POS-EQ are:
- companies having a lot of staff operating their own points of service
- third parties, which offer the service to companies as outsourcing.
Main processes
- Employee onboarding with equipment - This is a special process focussed on providing the initial equipment in a structured way
- Hand-out/Pick-Up of preordered equipment - This is for home ordering which requires pickup for specific items
- Return & Exchange & Servicing of equipment items - This is for companies which offer a service point, where items can be exchanged, serviced or returned.