Difference between revisions of "ZUGSEIL Service Fulfillment & Maintenance (SFM)"
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This module is made for fulfilling services in general, which are either triggered by | This module is made for fulfilling services in general, which are either triggered by | ||
* internal maintenance requests or schedules | * internal maintenance requests or schedules created as part of [[ZUGSEIL Lifecycle Management (LCM)|lifecycle mangement]] | ||
* customer orders e.g. placed in a [[ZUGSEIL Equipment Point of Service (POS-EQ)|point of service]] or [[ZUGSEIL Shop|online shop.]] | * customer orders e.g. placed in a [[ZUGSEIL Equipment Point of Service (POS-EQ)|point of service]] or [[ZUGSEIL Shop|online shop.]] | ||
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* [[ZUGSEIL Supplier-Suite]] | * [[ZUGSEIL Supplier-Suite]] | ||
*[[ZUGSEIL Lifecycle Management (LCM)]] | |||
*[[ZUGSEIL Shop]] | |||
*[[ZUGSEIL Equipment Point of Service (POS-EQ)]] | |||
Revision as of 11:43, 11 February 2023
This module is made for fulfilling services in general, which are either triggered by
- internal maintenance requests or schedules created as part of lifecycle mangement
- customer orders e.g. placed in a point of service or online shop.
The service starts with the arrival of goods at the fulfillment site (maintenance site) or the service technician being close (out-of-house service) to the product