Difference between revisions of "ZUGSEIL Shop"

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The '''internal shop''' is a service for the users of the digital to place their order inside the digital
[[File:ZUGSEIL Shop - Advanced Guided Buying.png|thumb|500x500px|ZUGSEIL Shop - Advanced Guided Buying]]
== Fundamental process ==
The ZUGSEIL Shop is a multi purpose shop solution, which can be used as
[[File:Inter Ordering Fundamental Process.png|thumb|231x231px]]


The fundamental process is very similar to the regular ecommerce process known from any ecommerce shop vendor.
* IPP - Internal procurement plattform
* B2C - Cloud sales platform to end/private customers
* B2B - Cloud sales platform to end/private business customers


After the '''shopping purpose''' is defined or predefined, the first step is to '''select products'''. After the products are selected, the user has to '''check out.''' After checkout has been finished successfully, the order is either passed to fulfillment processes or, if the user has permission hand out items from local stock, the ordered items might be handed out by the user to the ordering party(s) for which the order was placed.
It which offers a highly configurable buying process, which enables optimized user interfaces for different usage scenarios to optimize the procurement process in two main ways:


=== Shopping purpose selection ===
* '''reducing spendings''' by reducing maveric buying
When the user starts the internal ordering process, the shop shows a shopping purpose selection, if it was not predefined through the invocation (e.g. over a purpose specific link on the b-op desktop. Most common examples for the freely definable [[Dev:Shopping purposes|shopping purposes]] are:
* '''reducing investable time''' through inbuilt Guided Buying, Context based ordering or Equipment Management Tools.


* '''Regular cost center order''' - enters the regular ordering process as known from good old eCommerce.
Key technologies used to achieve these goals are [[wikipedia:Knowledge_management|knowledge management]] in combination with [[wikipedia:Artificial_intelligence|artificial intelligence (AI)]].
* '''Personal Order for myself''' - enters the [[Dev:Personal equipment shopping assistant|personal equipment shopping assistant]] for the currently logged on user.  
* Personal Order for a team member of mine
* Manage my shopping lists
*


"Order for a team member". If this is not predefined, e.g. by a specific button on the b-op Desktop, the user will be asked first what the purpose of his shop visit is. This selection of the shopping purpose eventually automatically triggers one of our [[Internal Shop - Shopping assistants|shopping assistants]]. Once this is done, the shopping process starts:
== Important building blocks ==


=== Product Selection ===
*[[Advanced guided buying tools & Ordering assistants]] - For many tasks required there exist assistants which help the user to find the desired products with less searching time
For the product selection process the default view is the [[Internal Shop - Regular product selection view|regular product selection view]], which allows to find products from the all the catalogs and put them into the shopping basket for the price which was proposed by the cheapest vendor available for this product. Typically the products are prefiltered on the permissions of the user, but depending on the purpose of the shopping process, the user may also decide to use one of the [[Internal Shop - Shopping assistants|shopping assistants]], which create great value to the users and the organizations.  
*[[ZUGSEIL Shop - Integrated Knowledge Management|Integrated Knowledge Management]] - Leveraging your own organization's knowledge is key for efficient purchasing.
*[[ZUGSEIL Shop - Configurability|Configurability]] - Through [[App:Shopping purpose administration|shopping purposes]] the entire shopping process can be customized to your organization's needs
*[[B-Op polymorphic product model|Polymorphic product model]] - No matter how complex your products are, they can be ordered/configured through the shop
*[[ZUGSEIL Shop - Extensibility|Extensibility]] - Digital procurement through a digital catalog is only one flavor of staff ordering items. There are many more processes chains, which support an optimal purchasing experience. These can be covered through extensions, like handoot at a digital service points, pickup-station integration, Ai driven category finder, ...
*                 


=== Checkout ===
*
As in regular shops, the user has to define how to pay and the desired delivery information. The internal ordering checkout process inside a legal person comes with special requirements, like mandatory cost center selection, multiple delivery addresses per position, position split and many more, which can be read up on the [[Dev:Internal Ordering - Checkout variations|checkout variations]] page. Using shopping assistants may also reduce the complexity of the checkout process, making internal ordering a very simple action.


=== Direct Handout from local stock ===
*
In many organizations each business unit has a small stock to fulfill the raised demand by an internal order immediately. This process is enabled, if an internal order is placed by an authorized user for accessing the local stock, when the user is ordering for himself or another person. The direct handout is integrated into the process, so that all the warehouse-fulfillment process is properly booked, but with zero additional effort by the local stock manager. This is a great timesaver and enables organization wide asset controlling. [So far most local stocks are not kept in the ERP/Financial systems and typically black holes regarding capital binding as well as stuff lying around without any control on it]
 
*


== Related business epics ==


* [[Internal Ordering]]


==Contained in products==
==Related articles==
* [[ZUGSEIL Shop - Product Roadmap|Product Roadmap]]
* [[ZUGSEIL Procurement Tools]]
* [[:Category:Order Types and related objects|Order types and related objects]]
* [[Advanced guided buying tools & Ordering assistants]]


* [[ZUGSEIL Equipment Shop]]
== Related development articles ==
* [[ZUGSEIL Procurement Suite]]
*[[App:ZUGSEIL Shop]]
*[[App:Shopping purpose administration]]


[[Category:Sales Features]]
[[Category:ZUGSEIL Products]]
__NOTOC__

Latest revision as of 13:35, 14 October 2024

ZUGSEIL Shop - Advanced Guided Buying

The ZUGSEIL Shop is a multi purpose shop solution, which can be used as

  • IPP - Internal procurement plattform
  • B2C - Cloud sales platform to end/private customers
  • B2B - Cloud sales platform to end/private business customers

It which offers a highly configurable buying process, which enables optimized user interfaces for different usage scenarios to optimize the procurement process in two main ways:

  • reducing spendings by reducing maveric buying
  • reducing investable time through inbuilt Guided Buying, Context based ordering or Equipment Management Tools.

Key technologies used to achieve these goals are knowledge management in combination with artificial intelligence (AI).

Important building blocks

  • Advanced guided buying tools & Ordering assistants - For many tasks required there exist assistants which help the user to find the desired products with less searching time
  • Integrated Knowledge Management - Leveraging your own organization's knowledge is key for efficient purchasing.
  • Configurability - Through shopping purposes the entire shopping process can be customized to your organization's needs
  • Polymorphic product model - No matter how complex your products are, they can be ordered/configured through the shop
  • Extensibility - Digital procurement through a digital catalog is only one flavor of staff ordering items. There are many more processes chains, which support an optimal purchasing experience. These can be covered through extensions, like handoot at a digital service points, pickup-station integration, Ai driven category finder, ...


Related articles

Related development articles

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