Difference between revisions of "ZUGSEIL Shop"

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The '''internal shop''' is a service for the users of the digital to place their order inside the digital
[[File:ZUGSEIL Shop - Advanced Guided Buying.png|thumb|500x500px|ZUGSEIL Shop - Advanced Guided Buying]]
== Fundamental user flow ==
The ZUGSEIL Shop is a multi purpose shop solution, which can be used as
[[File:Inter Ordering Fundamental Process.png|thumb|231x231px]]


The internal shop is a highly customizable application, which offers the flexibility our customers require for their individual internal shopping requirements. When the user enters the shop the fundamental path is determined by user`s '''shopping purpose'''.
* IPP - Internal procurement plattform
* B2C - Cloud sales platform to end/private customers
* B2B - Cloud sales platform to end/private business customers


=== General flow ===
It which offers a highly configurable buying process, which enables optimized user interfaces for different usage scenarios to optimize the procurement process in two main ways:
No matter which shopping purpose the user has - the fundamental process stays always the same:


* After the shopping purpose is selected, the '''product selection''' starts .
* '''reducing spendings''' by reducing maveric buying
* After the products are selected, the user has to '''check out.'''  
* '''reducing investable time''' through inbuilt Guided Buying, Context based ordering or Equipment Management Tools.
* Eventually if the internal order is associated with local stocks (e.g. org-unit local stock) '''direct handout''' might occur


After checkout and direct handout have been processed, the [[Internal Order|internal order]] is created. From there order is passed to [[Fulfillment|fulfillment processes]].
Key technologies used to achieve these goals are [[wikipedia:Knowledge_management|knowledge management]] in combination with [[wikipedia:Artificial_intelligence|artificial intelligence (AI)]].


=== Shopping purpose selection ===
== Important building blocks ==
When the user starts the internal ordering process, the shop shows a [[Dev:Shopping purposes|shopping purpose]] selection, if it was not predefined through the invocation (e.g. over a purpose specific link on the b-op desktop). The [[Dev:Shopping purposes|shopping purpose]] drives the entire flow of the ordering process and defines what options the user has along the flow of the order process. [[Dev:Shopping purposes|Shopping purposes]] are freely definable, but all must be associated with a [[Internal Shop - Shopping assistants|shopping assistant]]:


* '''Regular cost center order''' - enters the regular ordering process as known from good old eCommerce for the logged on user or a customer of the logged on user.
*[[Advanced guided buying tools & Ordering assistants]] - For many tasks required there exist assistants which help the user to find the desired products with less searching time
*'''Restricted cost center order''' - enters the regular ordering process, but the selectable products are limited. The view is identical to the ''regular cost center order''.
*[[ZUGSEIL Shop - Integrated Knowledge Management|Integrated Knowledge Management]] - Leveraging your own organization's knowledge is key for efficient purchasing.  
* '''Personal Order''' - enters the [[Dev:Personal equipment shopping assistant|personal equipment shopping assistant]] for the currently logged on user, a team member of the logged on user, or a employee of a customer of the logged on user
*[[ZUGSEIL Shop - Configurability|Configurability]] - Through [[App:Shopping purpose administration|shopping purposes]] the entire shopping process can be customized to your organization's needs
* '''Bulk Personal Order''' - enters the [[Dev:Bulk personal equipment shopping assistant|bulk equipment shopping assistant]] for the team of the logged on user, or a customer of the logged on user.
*[[B-Op polymorphic product model|Polymorphic product model]] - No matter how complex your products are, they can be ordered/configured through the shop
*'''Shopping list Order''' - enters the [[Dev:Shopping list shopping assistant|shopping list shopping assistant]] for the currently logged on user.  
*[[ZUGSEIL Shop - Extensibility|Extensibility]] - Digital procurement through a digital catalog is only one flavor of staff ordering items. There are many more processes chains, which support an optimal purchasing experience. These can be covered through extensions, like handoot at a digital service points, pickup-station integration, Ai driven category finder, ...
*                 


=== Product Selection ===
*
For the product selection process the default view is the [[Internal Shop - Regular product selection view|regular product selection view]], which allows to find products from the all the catalogs and put them into the shopping basket for the price which was proposed by the cheapest vendor available for this product. Typically the products are prefiltered on the permissions of the user, but depending on the purpose of the shopping process, the user may also decide to use one of the [[Internal Shop - Shopping assistants|shopping assistants]], which create great value to the users and the organizations.


=== Checkout ===
*
As in regular shops, the user has to define how to pay and the desired delivery information. The internal ordering checkout process inside a legal person comes with special requirements, like mandatory cost center selection, multiple delivery addresses per position, position split and many more, which can be read up on the [[Dev:Internal Ordering - Checkout variations|checkout variations]] page. Using shopping assistants may also reduce the complexity of the checkout process, making internal ordering a very simple action.


=== Direct Handout from local stock ===
*
In many organizations each business unit has a small stock to fulfill the raised demand by an internal order immediately. This process is enabled, if an internal order is placed by an authorized user for accessing the local stock, when the user is ordering for himself or another person. The direct handout is integrated into the process, so that all the warehouse-fulfillment process is properly booked, but with zero additional effort by the local stock manager. This is a great timesaver and enables organization wide asset controlling. [So far most local stocks are not kept in the ERP/Financial systems and typically black holes regarding capital binding as well as stuff lying around without any control on it]


== Related business epics ==


* [[Internal Ordering]]


==Contained in products==
==Related articles==
* [[ZUGSEIL Shop - Product Roadmap|Product Roadmap]]
* [[ZUGSEIL Procurement Tools]]
* [[:Category:Order Types and related objects|Order types and related objects]]
* [[Advanced guided buying tools & Ordering assistants]]


* [[ZUGSEIL Equipment Shop]]
== Related development articles ==
* [[ZUGSEIL Procurement Suite]]
*[[App:ZUGSEIL Shop]]
*[[App:Shopping purpose administration]]


[[Category:Sales Features]]
[[Category:ZUGSEIL Products]]
__NOTOC__

Latest revision as of 13:35, 14 October 2024

ZUGSEIL Shop - Advanced Guided Buying

The ZUGSEIL Shop is a multi purpose shop solution, which can be used as

  • IPP - Internal procurement plattform
  • B2C - Cloud sales platform to end/private customers
  • B2B - Cloud sales platform to end/private business customers

It which offers a highly configurable buying process, which enables optimized user interfaces for different usage scenarios to optimize the procurement process in two main ways:

  • reducing spendings by reducing maveric buying
  • reducing investable time through inbuilt Guided Buying, Context based ordering or Equipment Management Tools.

Key technologies used to achieve these goals are knowledge management in combination with artificial intelligence (AI).

Important building blocks

  • Advanced guided buying tools & Ordering assistants - For many tasks required there exist assistants which help the user to find the desired products with less searching time
  • Integrated Knowledge Management - Leveraging your own organization's knowledge is key for efficient purchasing.
  • Configurability - Through shopping purposes the entire shopping process can be customized to your organization's needs
  • Polymorphic product model - No matter how complex your products are, they can be ordered/configured through the shop
  • Extensibility - Digital procurement through a digital catalog is only one flavor of staff ordering items. There are many more processes chains, which support an optimal purchasing experience. These can be covered through extensions, like handoot at a digital service points, pickup-station integration, Ai driven category finder, ...


Related articles

Related development articles