Difference between revisions of "ZUGSEIL Shop"
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The first step is to '''select products'''. After the products are selected, the user has to '''check out.''' After checkout has been finished successfully, the order is either passed to fulfillment processes or, if the user has permission hand out items from local stock, the ordered items might be handed out by the user to the ordering party(s) for which the order was placed. | The first step is to '''select products'''. After the products are selected, the user has to '''check out.''' After checkout has been finished successfully, the order is either passed to fulfillment processes or, if the user has permission hand out items from local stock, the ordered items might be handed out by the user to the ordering party(s) for which the order was placed. | ||
=== Shopping purpose selection === | |||
=== Product Selection === | === Product Selection === | ||
For the product selection process the default view is the [[Internal Shop - Regular product selection view|regular product selection view]], which allows to find products from the all the catalogs and put them into the shopping basket for the price which was proposed by the cheapest vendor available for this product. Typically the products are prefiltered on the permissions of the user, but depending on the purpose of the shopping process, the user may also decide to use one of the [[Internal Shop - Shopping assistants|shopping assistants]], which create great value to the users and the organizations. | |||
=== Checkout === | === Checkout === |
Revision as of 10:05, 21 June 2022
The internal shop is a service for the users of the digital to place their order inside the digital
Fundamental process
The fundamental process is very similar to the regular ecommerce process known from any ecommerce shop vendor. When the user starts the internal ordering process, he might do that with a predefined purpose, like "Order for a team member". If this is not predefined, e.g. by a specific button on the b-op Desktop, the user will be asked first what the purpose of his shop visit is. This selection of the shopping purpose eventually automatically triggers one of our shopping assistants. Once this is done, the shopping process starts:
The first step is to select products. After the products are selected, the user has to check out. After checkout has been finished successfully, the order is either passed to fulfillment processes or, if the user has permission hand out items from local stock, the ordered items might be handed out by the user to the ordering party(s) for which the order was placed.
Shopping purpose selection
Product Selection
For the product selection process the default view is the regular product selection view, which allows to find products from the all the catalogs and put them into the shopping basket for the price which was proposed by the cheapest vendor available for this product. Typically the products are prefiltered on the permissions of the user, but depending on the purpose of the shopping process, the user may also decide to use one of the shopping assistants, which create great value to the users and the organizations.
Checkout
As in regular shops, the user has to define how to pay and the desired delivery information. The internal ordering checkout process inside a legal person comes with special requirements, like mandatory cost center selection, multiple delivery addresses per position, position split and many more, which can be read up on the checkout variations page. Using shopping assistants may also reduce the complexity of the checkout process, making internal ordering a very simple action.
Direct Handout from local stock
In many organizations each business unit has a small stock to fulfill the raised demand by an internal order immediately. This process is enabled, if an internal order is placed by an authorized user for accessing the local stock, when the user is ordering for himself or another person. The direct handout is integrated into the process, so that all the warehouse-fulfillment process is properly booked, but with zero additional effort by the local stock manager. This is a great timesaver and enables organization wide asset controlling. [So far most local stocks are not kept in the ERP/Financial systems and typically black holes regarding capital binding as well as stuff lying around without any control on it]