Difference between revisions of "Fulfillment"
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From a '''retailer`s perspective''' this means the activities performed once an order is received to fulfill the order: ''packaging'', ''distribution'' and ''shipping of goods''. From a '''logistic provider`s perspective''' it is the packaging and dispatching of a customer`s order. The digital which needs to fulfill typically promises certain goods by accepting an order - typically an [[Internal Order|internal order]], [[Customer Order|customer order]], [[return order]] or [[Relocation Order|relocation order]]. | From a '''retailer`s perspective''' this means the activities performed once an order is received to fulfill the order: ''packaging'', ''distribution'' and ''shipping of goods''. From a '''logistic provider`s perspective''' it is the packaging and dispatching of a customer`s order. The digital which needs to fulfill typically promises certain goods by accepting an order - typically an [[Internal Order|internal order]], [[Customer Order|customer order]], [[return order]] or [[Relocation Order|relocation order]]. | ||
== | ZUGSEIL supports fulfillment of two types '''implicit supply chains''' and '''explicit supply chains'''. | ||
== Implicit Supply Chains == | |||
When supply chain handling is only affecting the local digital and cross-identity fulfillment processes are required, the process logic is considered to be implicit. This means that all procurement processes are triggered over demand for a certain service. Implicit supply chains allow these actions: | |||
* '''Order to Demand creation''' When an internal or external order is filed, a shipping order is created against a local warehouse, which then creates demand at the warehouse. Procurement-Processes take care of shortages on the warehouse. | |||
* '''Picking Process''' When a demand is risen against a warehouse by a shipping order to a internal or external customer | |||
* '''In-Process-Services (optional)''' These are services, which are performed to the items to be fulfilled directly as part of the picking process before dispatching starts. | |||
* Dispatching processThe most simple fulfillment scenario means that a logistics team located in a local warehouse is (1) ordered to take the goods from stock and then (2) ordered to dispatch it via a logistic provider! | |||
== Explicit Supply Chains == | |||
This means that no central coordinating digital is required | |||
With supply chains becoming more and more complex, fulfillment tasks also gained complexity through being distributed over multiple steps before the final customer is reached. To address this ZUGSEIL has introduced innovative [[Dev:Fulfillment Supply Chain|fulfillment supply chain capabilities]] which works well in simple as well as the most complex supply chain scenarios spanning over multiple identities collaborating to fulfill the promise given to the customer. | With supply chains becoming more and more complex, fulfillment tasks also gained complexity through being distributed over multiple steps before the final customer is reached. To address this ZUGSEIL has introduced innovative [[Dev:Fulfillment Supply Chain|fulfillment supply chain capabilities]] which works well in simple as well as the most complex supply chain scenarios spanning over multiple identities collaborating to fulfill the promise given to the customer. | ||
Revision as of 14:14, 6 June 2022
Fulfillment means all process to fulfill a promise given to a customer!
From a retailer`s perspective this means the activities performed once an order is received to fulfill the order: packaging, distribution and shipping of goods. From a logistic provider`s perspective it is the packaging and dispatching of a customer`s order. The digital which needs to fulfill typically promises certain goods by accepting an order - typically an internal order, customer order, return order or relocation order.
ZUGSEIL supports fulfillment of two types implicit supply chains and explicit supply chains.
Implicit Supply Chains
When supply chain handling is only affecting the local digital and cross-identity fulfillment processes are required, the process logic is considered to be implicit. This means that all procurement processes are triggered over demand for a certain service. Implicit supply chains allow these actions:
- Order to Demand creation When an internal or external order is filed, a shipping order is created against a local warehouse, which then creates demand at the warehouse. Procurement-Processes take care of shortages on the warehouse.
- Picking Process When a demand is risen against a warehouse by a shipping order to a internal or external customer
- In-Process-Services (optional) These are services, which are performed to the items to be fulfilled directly as part of the picking process before dispatching starts.
- Dispatching processThe most simple fulfillment scenario means that a logistics team located in a local warehouse is (1) ordered to take the goods from stock and then (2) ordered to dispatch it via a logistic provider!
Explicit Supply Chains
This means that no central coordinating digital is required
With supply chains becoming more and more complex, fulfillment tasks also gained complexity through being distributed over multiple steps before the final customer is reached. To address this ZUGSEIL has introduced innovative fulfillment supply chain capabilities which works well in simple as well as the most complex supply chain scenarios spanning over multiple identities collaborating to fulfill the promise given to the customer.
Examples for scenarios driving fulfillment supply chain complexity are :
- customization of goods (internal or by 3rd party)
- finishing of goods (internal or by 3rd party)
- assembly jobs along the fulfillment supply chain