Difference between revisions of "ZUGSEIL Point of Service (POS)"
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*[[Dev:POS Process - Pickup of preordered goods|Hand-out/Pick-Up of preordered equipment]] - This is for home ordering which requires pickup for specific items | *[[Dev:POS Process - Pickup of preordered goods|Hand-out/Pick-Up of preordered equipment]] - This is for home ordering which requires pickup for specific items | ||
* [[Dev:POS Process - Equipment returns&exchange&servicing|Return & Exchange & Servicing of equipment items]] - This is for companies which offer a service point, where items can be exchanged, serviced or returned. | * [[Dev:POS Process - Equipment returns&exchange&servicing|Return & Exchange & Servicing of equipment items]] - This is for companies which offer a service point, where items can be exchanged, serviced or returned. | ||
*Point-Of-Sale - This is a cash register software, which interacts with local stock and allows regular Point of Sale interaction with customers like sales, returns or exchange process. | *[[Dev:POS Process - Regular Point-Of-Sale|Regular Point-Of-Sale]] - This is a cash register software, which interacts with local stock and allows regular Point of Sale interaction with customers like sales, returns or exchange process. | ||
== Related articles == | == Related articles == | ||
Revision as of 11:44, 21 March 2023
This service-bundle contains all functionality to operate a point of service for the equipment of their staff members. It supports common processes like onboarding, fitting or try-on, returns, servicing and maintainance amongst many more.
It also integrates with ZUGSEIL LCM on products require lifecycle tracking. Typical users of POS-EQ are:
- companies having a lot of staff operating their own points of service
- third parties, which offer the service to companies as outsourcing.
Main processes
- Employee onboarding with equipment - This is a special process focussed on providing the initial equipment for a new staff member in a structured way
- Hand-out/Pick-Up of preordered equipment - This is for home ordering which requires pickup for specific items
- Return & Exchange & Servicing of equipment items - This is for companies which offer a service point, where items can be exchanged, serviced or returned.
- Regular Point-Of-Sale - This is a cash register software, which interacts with local stock and allows regular Point of Sale interaction with customers like sales, returns or exchange process.