Difference between revisions of "Customer Order"

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==Related articles==
==Related articles==


* Please read up on [[Dev:Development Background on the Change process of a customer order|this article]] how changes have to become implemented.
* [[Dev:Development Background on the change process of a customer order|Development background on changing a customer order]]
* [[Dev:Customer order default status|Available default status of a customer order]].
* [[Dev:Customer order default status|Available default status of a customer order]].

Revision as of 09:16, 3 June 2022

A customer order is an object which is created on the supplier side after a procurement-contract has been created between a customer and a supplier. As a result of this a customer-order is an immutable object on which each change has to create a new contract which then results in a new customer-order.

Customer orders can be created by manual creation in the suppliers identity or through digital interaction on the b-op network.

Lifecycle of a Customer Order

*Order creation

    • Either manually (does not require acceptance)
    • Or over b-op network (requires acceptance)
  • Customer order acceptance process enabled (set per customer?)
    • waiting for acceptance
    • accepted --> Active
  • Change request of already accepted customer order**Change requested accepted
    • Change request rejected
    • Change accepted order positions (one position 0 qtty == cancel positions, all positions 0 qtty --> entire order cancelled)
  • Delivery status
    • partially delivered positions
    • fully delivered positions
  • Billed status**partially billed position
    • fully billed positions


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