Difference between revisions of "ZUGSEIL Shop"

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The '''internal shop''' is a shopping service for users of a digital, e.g. employees of a company.
[[File:ZUGSEIL Shop - Advanced Guided Buying.png|thumb|500x500px|ZUGSEIL Shop - Advanced Guided Buying]]
== General user flow ==
The ZUGSEIL Shop is a multi purpose shop solution, which can be used as
[[File:Inter Ordering Fundamental Process.png|thumb|299x299px|General ordering Flow in internal Shop]]


The internal shop is a highly customizable application, which offers the flexibility our customers require for their individual internal shopping requirements. When the user enters the shop the fundamental flow of the shopping process is determined by the '''[[Internal Shop - Shopping Purposes|shopping purpose]],''' which the user has implicitly or explicitly selected. Depending on the settings made in the shopping purpose, the user interface of the shop is rendered depending on the [[Internal Shop - Shopping assistants|shopping assistants]] defined as part of the [[Internal Shop - Shopping Purposes|shopping purpose]]. 
* IPP - Internal procurement plattform
* B2C - Cloud sales platform to end/private customers
* B2B - Cloud sales platform to end/private business customers


No matter which shopping purpose the user has - the fundamental process stays always the same:
It which offers a highly configurable buying process, which enables optimized user interfaces for different usage scenarios to optimize the procurement process in two main ways:


* After the shopping purpose is selected, the '''product selection''' starts .
* '''reducing spendings''' by reducing maveric buying
* After the products are selected, the user has to '''check out.'''  
* '''reducing investable time''' through inbuilt Guided Buying, Context based ordering or Equipment Management Tools.
*Eventually, if the order is does not meet rules imposed by the organization, it has to enter the [[Dev:Equipment Related Clearance Process|Equipment Related Clearance Process]] process
* Eventually if the internal order is associated with local stocks (e.g. org-unit local stock) '''direct handout''' might occur


After checkout and direct handout have been processed, the [[Internal Order|internal order]] is created. From there order is passed to [[Fulfillment|fulfillment processes]].
Key technologies used to achieve these goals are [[wikipedia:Knowledge_management|knowledge management]] in combination with [[wikipedia:Artificial_intelligence|artificial intelligence (AI)]].


== Phase 1: Shopping purpose selection ==
== Important building blocks ==
{{Warning|msg=Central to the entire shopping process is the initial selection of the shopping purpose.}}
The [[Internal Shop - Shopping Purposes|shopping purpose]] selection is the first decision to be made. There are two scenarios how the shopping purpose is selected by the user:


* '''Explicit Purpose Selection''' When the user starts the internal ordering process, the shop shows a shopping purpose selection screen (A1)
*[[Advanced guided buying tools & Ordering assistants]] - For many tasks required there exist assistants which help the user to find the desired products with less searching time
*'''Implicit Purpose Selection'''  By a link on a widget on the B-Op Synapse Desktop the shopping purpose may be preselected. The administrator defines as a setting of the widget, that it starts the shop with a static shopping purpose being preselected. This saves the user from having to select the shopping purpose each time he clicks on this icon.   ''Example for such a widget on a B-Op Desktop Widget is "Place personal equipment order".''
*[[ZUGSEIL Shop - Integrated Knowledge Management|Integrated Knowledge Management]] - Leveraging your own organization's knowledge is key for efficient purchasing.
*[[ZUGSEIL Shop - Configurability|Configurability]] - Through [[App:Shopping purpose administration|shopping purposes]] the entire shopping process can be customized to your organization's needs
*[[B-Op polymorphic product model|Polymorphic product model]] - No matter how complex your products are, they can be ordered/configured through the shop
*[[ZUGSEIL Shop - Extensibility|Extensibility]] - Digital procurement through a digital catalog is only one flavor of staff ordering items. There are many more processes chains, which support an optimal purchasing experience. These can be covered through extensions, like handoot at a digital service points, pickup-station integration, Ai driven category finder, ...
*                 


== Phase 2: Target selection ==
*
Depending on the settings in the shopping purpose the target is identified automatically. This is checked in the decision making process B1. If the shopping target could be determined automatically, the user is automatically forwarded to the product selection screen (


In all other cases the user must manually define a shopping target
*


*


Check: Target Selection is neccessary?


This checks whether the shopping purpose requires a target object to be selected.


=== Target workspace selection ===
==Related articles==
* [[ZUGSEIL Shop - Product Roadmap|Product Roadmap]]
* [[ZUGSEIL Procurement Tools]]
* [[:Category:Order Types and related objects|Order types and related objects]]
* [[Advanced guided buying tools & Ordering assistants]]


=== Target person selection ===
== Related development articles ==
*[[App:ZUGSEIL Shop]]
*[[App:Shopping purpose administration]]


=== Target project selection ===
[[Category:ZUGSEIL Products]]
 
__NOTOC__
=== Product Selection ===
The product selection is a very importantthe user defining the shop settings has to define two questions: 
 
* '''Which products are available for the shop user?'''     
 
* '''How does the user-interface for product selection in the shop look like?'''    The design mainly defined by the [[Internal Shop - Shopping assistants|shopping assistant]] defined through the [[Internal Shop - Shopping Purposes|shopping purpose]]. 
 
=== Checkout ===
As in regular shops, the user has to define how to pay and the desired delivery information. The internal ordering checkout process inside a legal person comes with special requirements, like mandatory cost center selection, multiple delivery addresses per position, position split and many more, which can be read up on the [[Dev:Internal Ordering - Checkout variations|checkout variations]] page. Using shopping assistants may also reduce the complexity of the checkout process, making internal ordering a very simple action.
 
=== Check: Is Equipment Related Clearance Process applicable? ===
 
=== Equipment Related Clearance Process ===
 
=== Check: Is Direct Handout Applicable? ===
 
=== Direct Handout from local stock ===
In many organizations each business unit has a small stock to fulfill the raised demand by an internal order immediately. This process is enabled, if an internal order is placed by an authorized user for accessing the local stock, when the user is ordering for himself or another person. The direct handout is integrated into the process, so that all the warehouse-fulfillment process is properly booked, but with zero additional effort by the local stock manager. This is a great timesaver and enables organization wide asset controlling. [So far most local stocks are not kept in the ERP/Financial systems and typically black holes regarding capital binding as well as stuff lying around without any control on it]
 
== Related business epics ==
 
* [[Internal Ordering]]
 
==Contained in products==
 
* [[ZUGSEIL Equipment Shop]]
* [[ZUGSEIL Procurement Suite]]
 
[[Category:Sales Features]]

Latest revision as of 13:35, 14 October 2024

ZUGSEIL Shop - Advanced Guided Buying

The ZUGSEIL Shop is a multi purpose shop solution, which can be used as

  • IPP - Internal procurement plattform
  • B2C - Cloud sales platform to end/private customers
  • B2B - Cloud sales platform to end/private business customers

It which offers a highly configurable buying process, which enables optimized user interfaces for different usage scenarios to optimize the procurement process in two main ways:

  • reducing spendings by reducing maveric buying
  • reducing investable time through inbuilt Guided Buying, Context based ordering or Equipment Management Tools.

Key technologies used to achieve these goals are knowledge management in combination with artificial intelligence (AI).

Important building blocks

  • Advanced guided buying tools & Ordering assistants - For many tasks required there exist assistants which help the user to find the desired products with less searching time
  • Integrated Knowledge Management - Leveraging your own organization's knowledge is key for efficient purchasing.
  • Configurability - Through shopping purposes the entire shopping process can be customized to your organization's needs
  • Polymorphic product model - No matter how complex your products are, they can be ordered/configured through the shop
  • Extensibility - Digital procurement through a digital catalog is only one flavor of staff ordering items. There are many more processes chains, which support an optimal purchasing experience. These can be covered through extensions, like handoot at a digital service points, pickup-station integration, Ai driven category finder, ...


Related articles

Related development articles

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