Difference between revisions of "ZUGSEIL Shop"

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The '''internal shop''' is a service for the users of the digital to place their order inside the digital
[[File:ZUGSEIL Shop - Advanced Guided Buying.png|thumb|500x500px|ZUGSEIL Shop - Advanced Guided Buying]]
== Fundamental user flow ==
The ZUGSEIL Shop is a multi purpose shop solution, which can be used as
[[File:Inter Ordering Fundamental Process.png|thumb|299x299px|General ordering Flow in internal Shop]]


The internal shop is a highly customizable application, which offers the flexibility our customers require for their individual internal shopping requirements. When the user enters the shop the fundamental flow of the shopping process is determined by the '''[[Dev:Shopping purposes|shopping purpose]],''' which the user has implicitly or explicitly selected. Depending on the settings made in the shopping purpose, the user interface of the shop is rendered depending on the [[Internal Shop - Shopping assistants|shopping assistants]] defined as part of the [[Dev:Shopping purposes|shopping purpose]]. 
* IPP - Internal procurement plattform
* B2C - Cloud sales platform to end/private customers
* B2B - Cloud sales platform to end/private business customers


=== General flow ===
It which offers a highly configurable buying process, which enables optimized user interfaces for different usage scenarios to optimize the procurement process in two main ways:
No matter which shopping purpose the user has - the fundamental process stays always the same:


* After the shopping purpose is selected, the '''product selection''' starts .
* '''reducing spendings''' by reducing maveric buying
* After the products are selected, the user has to '''check out.'''  
* '''reducing investable time''' through inbuilt Guided Buying, Context based ordering or Equipment Management Tools.
*Eventually, if the order is does not meet rules imposed by the organization, it has to enter the [[Dev:Equipment Related Clearance Process|Equipment Related Clearance Process]] process
* Eventually if the internal order is associated with local stocks (e.g. org-unit local stock) '''direct handout''' might occur


After checkout and direct handout have been processed, the [[Internal Order|internal order]] is created. From there order is passed to [[Fulfillment|fulfillment processes]].
Key technologies used to achieve these goals are [[wikipedia:Knowledge_management|knowledge management]] in combination with [[wikipedia:Artificial_intelligence|artificial intelligence (AI)]].


=== Entry points ===
== Important building blocks ==
The process has two entry points:


* '''Preselected''' - By a link on a B-Op Synapse Desktop the shopping purpose is preselected. This automatically triggers the Check for Target Selection Necessity
*[[Advanced guided buying tools & Ordering assistants]] - For many tasks required there exist assistants which help the user to find the desired products with less searching time
* '''Not Preselected''' - The shop is started without a preselected type. This triggers the Shopping Purpose Selection
*[[ZUGSEIL Shop - Integrated Knowledge Management|Integrated Knowledge Management]] - Leveraging your own organization's knowledge is key for efficient purchasing.
*[[ZUGSEIL Shop - Configurability|Configurability]] - Through [[App:Shopping purpose administration|shopping purposes]] the entire shopping process can be customized to your organization's needs
*[[B-Op polymorphic product model|Polymorphic product model]] - No matter how complex your products are, they can be ordered/configured through the shop
*[[ZUGSEIL Shop - Extensibility|Extensibility]] - Digital procurement through a digital catalog is only one flavor of staff ordering items. There are many more processes chains, which support an optimal purchasing experience. These can be covered through extensions, like handoot at a digital service points, pickup-station integration, Ai driven category finder, ...
*                 


=== Shopping purpose selection ===
*
When the user starts the internal ordering process, the shop shows a [[Dev:Shopping purposes|shopping purpose]] selection, if it was not predefined through the invocation (e.g. over a purpose specific link on the b-op desktop). The [[Dev:Shopping purposes|shopping purpose]] drives the entire flow of the ordering process and defines what options the user has along the flow of the order process. [[Dev:Shopping purposes|Shopping purposes]] are freely definable, but all must be associated with one type of ordering. These types of ordering are each implemented through predefined [[Internal Shop - Shopping assistants|shopping assistants]].


Examples for shopping purposes are "cost center order", "team leader order", "personal order", "private order", ... amongst many more. The are huge name variations depending on the customer`s naming conventions.
*


=== Check: Target Selection is neccessary? ===
*
This checks whether the shopping purpose requires a target object to be selected.


=== Target workspace selection ===


=== Target person selection ===


=== Target project selection ===
==Related articles==
* [[ZUGSEIL Shop - Product Roadmap|Product Roadmap]]
* [[ZUGSEIL Procurement Tools]]
* [[:Category:Order Types and related objects|Order types and related objects]]
* [[Advanced guided buying tools & Ordering assistants]]


=== Product Selection ===
== Related development articles ==
For the product selection the design mainly is based on applicable [[Internal Shop - Shopping assistants|shopping assistant]], which is defined through the [[Dev:Shopping purposes|shopping purpose]]. 
*[[App:ZUGSEIL Shop]]
*[[App:Shopping purpose administration]]


process the default view is the [[Internal Shop - Regular product selection view|regular product selection view]], which allows to find products from the all the catalogs and put them into the shopping basket for the price which was proposed by the cheapest vendor available for this product. Typically the products are prefiltered on the permissions of the user, but depending on the purpose of the shopping process, the user may also decide to use one of the [[Internal Shop - Shopping assistants|shopping assistants]], which create great value to the users and the organizations.
[[Category:ZUGSEIL Products]]
 
__NOTOC__
=== Checkout ===
As in regular shops, the user has to define how to pay and the desired delivery information. The internal ordering checkout process inside a legal person comes with special requirements, like mandatory cost center selection, multiple delivery addresses per position, position split and many more, which can be read up on the [[Dev:Internal Ordering - Checkout variations|checkout variations]] page. Using shopping assistants may also reduce the complexity of the checkout process, making internal ordering a very simple action.
 
=== Check: Is Equipment Related Clearance Process applicable? ===
 
=== Equipment Related Clearance Process ===
 
=== Check: Is Direct Handout Applicable? ===
 
=== Direct Handout from local stock ===
In many organizations each business unit has a small stock to fulfill the raised demand by an internal order immediately. This process is enabled, if an internal order is placed by an authorized user for accessing the local stock, when the user is ordering for himself or another person. The direct handout is integrated into the process, so that all the warehouse-fulfillment process is properly booked, but with zero additional effort by the local stock manager. This is a great timesaver and enables organization wide asset controlling. [So far most local stocks are not kept in the ERP/Financial systems and typically black holes regarding capital binding as well as stuff lying around without any control on it]
 
== Related business epics ==
 
* [[Internal Ordering]]
 
==Contained in products==
 
* [[ZUGSEIL Equipment Shop]]
* [[ZUGSEIL Procurement Suite]]
 
[[Category:Sales Features]]

Latest revision as of 13:35, 14 October 2024

ZUGSEIL Shop - Advanced Guided Buying

The ZUGSEIL Shop is a multi purpose shop solution, which can be used as

  • IPP - Internal procurement plattform
  • B2C - Cloud sales platform to end/private customers
  • B2B - Cloud sales platform to end/private business customers

It which offers a highly configurable buying process, which enables optimized user interfaces for different usage scenarios to optimize the procurement process in two main ways:

  • reducing spendings by reducing maveric buying
  • reducing investable time through inbuilt Guided Buying, Context based ordering or Equipment Management Tools.

Key technologies used to achieve these goals are knowledge management in combination with artificial intelligence (AI).

Important building blocks

  • Advanced guided buying tools & Ordering assistants - For many tasks required there exist assistants which help the user to find the desired products with less searching time
  • Integrated Knowledge Management - Leveraging your own organization's knowledge is key for efficient purchasing.
  • Configurability - Through shopping purposes the entire shopping process can be customized to your organization's needs
  • Polymorphic product model - No matter how complex your products are, they can be ordered/configured through the shop
  • Extensibility - Digital procurement through a digital catalog is only one flavor of staff ordering items. There are many more processes chains, which support an optimal purchasing experience. These can be covered through extensions, like handoot at a digital service points, pickup-station integration, Ai driven category finder, ...


Related articles

Related development articles

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