Delivery option

By specifying a order delivery option the requesting party can define the abstract form of delivery, out of which each supplier can decide for an appropriate shipment path.

Each oder type (internal, purchase, customer order) has to define on position level the desired order delivery option

Usage & Examples

Single digital usage scenario

In this single digital scenarion, the user and the fulfillment partner are identical.

Prerequisite processes

1. Inside the digital an order delivery option "Express Delivery" is created.
2. The shopping purpose in shop is configured to support "Express Delivery" with
   • possible entitlement budget delivery service charging is configured for usage of this order delivery option with this shopping purpose (optional)
   • possible shipment paths and products being configured for usage of this order delivery option

Internal order process

1. First the user orders items in a shop application. The user selects the order delivery option "Express delivery", which becomes part of one or multiple delivery plans at one or multiple positions of the order.
2. If defined at the shopping purpose, the entitlement can be charged with a service cost associated with the order delivery option.
3. One or multiple shipments are triggered from local warehouses.
4. Once shipped, the cost of goods is charged to the cost center of the ordering person. Eventually an internally associated shipment product is charged on the cost center as well.

Customer/Supplier multi-digital usage scenario

In this scenario, the ordering party and the fulfilling parties are not identical.

Prerequisite processes

1. Inside the supplier digital
   • an order delivery option "Express Delivery" is created.
   • possible shipment paths and products being configured for usage of this order delivery option
2. Inside the customer digital
   • an order delivery option "Express Delivery" is created.
   • possible entitlement budget delivery service charging is configured for usage of this order delivery option with this shopping purpose (optional)
3. Mapping of order delivery options of customer and supplier digital. This can happen
   • through adoption from the supplier [customer side mapping] or
   • creation on the customer side and then after the first order has arrived on the supplier side [supplier side mapping]

Internal order process

1. First the user orders items in a shop application. The user selects the order delivery option "Express delivery", which becomes part of one or multiple delivery plans at one or multiple positions of the order.
2. If defined at the shopping purpose, the entitlement can be charged with a service cost associated with the order delivery option.
3. At least one purchase order is created, which is transmitted to the supplier. During transmission the order deliery option is translated either on the customer or at the supplier side to the supplier's order delivery option.
4. One or multiple shipments are triggered from local warehouses.
5. The shipped items are charged on a bill, eventually together with the used shipment productOrder delivery option types

Types of order delivery options

Generally there exist these order delivery option types.

Postal

Postal shipment is the default in eCommerce. If a delivery option of this type is selected, the ordering party has to provide a post shipment address (e.g. in ZUGSEIL Shop) to which it requests the delivery.

Pickup

Pickup may happen at self or supplier operated points of service (e.g. pickup station, shops, measuring-in sites, ... ). When a delivery option of this type is selected, the ordering party has to select a pickup-station for the list of available pickup stations.

No matter is self operated or operated by the supplier, each pickup station has postal shipment address to which the goods have to be delivered to (handover address). This postal delivery address is defined in the pickup station base data.

Company Mail

Company mail defines that the "last mile" to the final customer is delivered by a company internal logistic organization. When the order defines a CO-Mail delivery option type, the ordering party must define a company-internal address, which typically is just one code.

Each Co-Mail delivery option has to define a handover postal shipment address, where goods are handed over from the supplier to the co-mail carrier.

Definition process

• Order delivery options can be freely be defined by each digital through the delivery options administraton app.
• Order delivery options can be made available to other digitals. If made available to other digitals, they can be adopted through the order delivery options administration
• Order delivery options can be mapped to own order delivery options, when received as part of delivery plans of customer orders.
• Order delivery options can be limited to products.
• Order delivery options can be grouped into order delivery option sets for easier assignment.

Related articles

• Fulfillment

Related developer articles

Base entity administration and management applications:

• Dev:Delivery plan
• App:Shopping purpose administration
• App:Shipment path administration
• App:Order delivery options administration