Difference between revisions of "ZUGSEIL Fulfillment Tools"

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Every B-Op Digital which is selling products to other B-Op Digitals naturally takes the Vendor Role. For this role, ZUGSEIL has developed his product package named ZUGSEIL Supplier-Suite.
'''ZUGSEIL Fulfillment Tools''' are delivering all fulfillment functionalities to interact with partners in simple to very complex supply chains scenarios.                  


=== History ===
=== Highlighted capabilities ===
ZUGSEIL has been founded in 1999 as the successor of Seiler IT Beratung GmbH. While others focussed the development on generic ERP systems to have the broadest possible target audience, we has a philosophy of '''drilling the thickest part of the wood''', which clearly would allow us (once finished) to deliver the most value to our customers. So we focussed on developing software solutions for mass-customized products and the production and warehousing of these goods. Over the last 25 years this grew a stable '''mass-customization core''' to our software. This natively inbuilt highest possible product complexity, delivers one main benefit to our customers: We can rapidly adapt our ERP without much effort to most scenarios, bringing IT complexity in most organizations dramatically down. In 2013 another technology company bought up the software core of our first version, which gave us the money and time to focus on developing the next level of flexibility: Reducing the effort of '''digital integration between business partners to as close to zero as possible'''. This again took us close to 10 years, but we are now proud to deliver the fist peer-to-peer supplier suite, which can be used in a wide range of scenarios ranging from as a mass-customization fulfillment tool integrating with an existing ERP or acting as first full mass-customization ERP available on the market.


=== USPs ===
* In combination with our [[ZUGSEIL Procurement Tools]] , the entire collaboration with customers can be <u>digitalized at no cost</u>.  
The main USPs of our software package is to have [https://www.b-op.com B-Op] as its technical foundation, making it the first Peer-To-Peer ERP on the market. Plus the capability to natively support a large range of product types natively  throughout all of its supported process chains:  
*Using the [[ZUGSEIL Procurement Tools|Procurement Suite]] and the '''Supplier Suite''' at the same time delivers the first b-op ERP, permitting deep digital integration in both directions of the supply chain without any cost
* Support for nearly all types of product types, no matter how complex your products are. This is inbuilt natively, so even the most complex customization projects will not require costly customization. Aside regular products, which are supported by all available systems, we natively support these types of products 
** ''products with variants'' - products, which by default exist in multiple variants and the customer has define the one fitting best
** ''modifiable products'' - products, which can be modified by the customer, e.g. attach a logo, change sleeve length
** ''made-to-measure products'' - products, which are tailored to the body a customer (suits, protective equipment like glasses or ear-protectors)
** ''design products'' - products, which are designed by the customer in the shop and are then produced individually to the so designed product, e.g. like a customer specific car configuration
** ''service products'' - products, which are services and require a specific approach to fulfillment, like Digital Rights Management
** ''product bundles'' - products, which consist of other products
** ''product subscriptions'' - products which are ordered/bill in a recurring way
*Native support for complex process chains coming along with these product types. This makes the '''Supplier Suite''' ideal for suppliers of:
**Mass-Customization providers/manufacturers, which offer products which customers can design themselves 
**Providers/manufacturers for highly customizable products (mass customization), like
***Corporate Fashion (CF) providers/manufacturers
*** Personal Protective Equipment (PPE) providers/manufacturers
***Made-To-Measure providers/manufacturers (Suites, Shirts, Furniture, ...)
***Service product providers (Laundry, Refurbishing, Maintenance, ... )
**Servicing companies for these products (laundries, refurbishing sites, ... )


* ''regular products''
In total, this results in two major benefits for our customers:
* ''products with variants'' - products, which by default exist in multiple variants and the customer has define the one fitting best
* ''modifiable products'' - products, which can be modified by the customer, e.g. attach a logo, change sleeve length
* ''made-to-measure products'' - products, which are tailored to the body a customer (suits, protective equipment like glasses or ear-protectors)
* ''design products'' - products, which are designed by the customer in the shop and are then produced individually to the so designed product, e.g. like a customer specific car configuration
* ''service products'' - products, which are services and require a specific approach to fulfillment, like Digital Rights Management
* ''product bundles'' - products, which consist of other products


In total this results in two major benefits over other ERPs in this domain:
* '''Reduction of product customization effort''', as the software typically only requires minimal changes to cater the process requirements of our customers.
* '''Reduction of digitalization spending''' regarding digitalization with other peers (customers, suppliers) to '''close to zero'''.
* '''Reduction of digitalization spending''' regarding digitalization with other peers (customers, suppliers) to '''close to zero'''.
 
*'''Reduction of product customization effort''', as the software typically only requires minimal changes to cater the process requirements of our customers.
=== Target audience ===
{{Note|Currently corporate fashion/ppe are two business areas which come with a high level of product complexity and strong need for digital customer integration. These two requirements made it a perfect match with ZUGSEIL. With the growing demand of customers of more and more individualized products we have shown that ZUGSEIL is leaving now its initial core market and growing into other product groups and other business domains.}}
Our software is ideally suited for organizations which trade or build products of '''mass customization''' and '''made-2-measure''':
 
* Mass-Customization providers/manufacturers, which offer products which customers can design themselves
*Providers/Manufacturers of highly customizable products (mass customization), like
**Corporate Fashion (CF) providers/manufacturers
** Personal Protective Equipment (PPE) providers/manufacturers
**Made-To-Measure providers/manufacturers
{{Note|Currently corporate fashion/ppw are two business areas which come with a high level of product complexity and strong need for digital customer integration. These two requirements made a perfect match to our USPs. With the growing demand of customers of more and more individualized products we have shown that ZUGSEIL is leaving its initial core market and growing beyond this market into other areas like healthcare and other business domains.}}


== Included Service Bundles ==
== Included Service Bundles ==
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* ZUGSEIL basic customer management (basic BCM) - for managing customers and their orders
* ZUGSEIL basic customer management (basic BCM) - for managing customers and their orders
* ZUGSEIL product information management (PIM) - for managing products and catalogs
* [[ZUGSEIL Product Information Management (PIM)]] - for managing products
* ZUGSEIL warehouse management system (WMS) - a full warehousing software with advanced fulfillment functionality
*[[ZUGSEIL Point of Service (POS)]] - managing a store which is a point of service for internal or external users of equipment, which needs to be handed out, customized or serviced.
* ZUGSEIL Bookkeeping Tools (BKT) - for handling the billing and payment processes
* [[ZUGSEIL Bookkeeping Tools (BKT)]] - for handling the billing and payment processes


== Other Service Bundles on the supplier side ==
== Other Service Bundles on the supplier side ==
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* [[ZUGSEIL customer relationship management (CRM)]]
* [[ZUGSEIL customer relationship management (CRM)]]
* ZUGSEIL design studio (PDS) - an extension of PIM allowing to build and distribute configurable products
* [[ZUGSEIL Configurator Design Studio (CDS)]] - an extension of PIM allowing to build and distribute configurable products
* ZUGSEIL product lifecycle management (PLM) - a tool for marking products during their entire lifecycle and decision automation while their productive use.
* [[ZUGSEIL Lifecycle Management Tools (LCM)]] - a tool for tracking products during their entire lifecycle and decision automation
* ZUGSEIL equipment store (EQS) - managing a store which does nothing but handing out equipment to internal or external customers
* [[ZUGSEIL Service Fulfillment & Maintenance (SFM)]] - maintenance service fulfillment is facilitated by this module (e.g. for laundries, sewers, ... )
* ZUGSEIL service provider (MSD) - maintenance services delivery is facilitated by this module (e.g. for laundries, sewers, ... )
* ZUGSEIL production and manufacturing (PPS) - production and planning system, bill-of-materials, ...
* ZUGSEIL production and manufacturing (PPS) - production and planning system, bill-of-materials, ...
* ZUGSEIL Design-To-Humanbody (DHB) - Allows design, production of customizable products, including a Body-Scanning-Interface and AI based size recognition
 


=== Related Pages ===
=== Related Pages ===
* [[ZUGSEIL Procurement-Suite]]
* [[ZUGSEIL Procurement Tools]]
 
== Planning and Management Related Pages ==
 
* [[Dev:ERP Stream roadmap]]
* [[Dev:ERP Stream specification roadmap]]
* [[Dev:Fulfillment Stream roadmap]]
* [[Dev:Fulfillment Stream specification roadmap]]
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Latest revision as of 10:11, 27 October 2023

ZUGSEIL Fulfillment Tools are delivering all fulfillment functionalities to interact with partners in simple to very complex supply chains scenarios.

Highlighted capabilities

  • In combination with our ZUGSEIL Procurement Tools , the entire collaboration with customers can be digitalized at no cost.
  • Using the Procurement Suite and the Supplier Suite at the same time delivers the first b-op ERP, permitting deep digital integration in both directions of the supply chain without any cost
  • Support for nearly all types of product types, no matter how complex your products are. This is inbuilt natively, so even the most complex customization projects will not require costly customization. Aside regular products, which are supported by all available systems, we natively support these types of products
    • products with variants - products, which by default exist in multiple variants and the customer has define the one fitting best
    • modifiable products - products, which can be modified by the customer, e.g. attach a logo, change sleeve length
    • made-to-measure products - products, which are tailored to the body a customer (suits, protective equipment like glasses or ear-protectors)
    • design products - products, which are designed by the customer in the shop and are then produced individually to the so designed product, e.g. like a customer specific car configuration
    • service products - products, which are services and require a specific approach to fulfillment, like Digital Rights Management
    • product bundles - products, which consist of other products
    • product subscriptions - products which are ordered/bill in a recurring way
  • Native support for complex process chains coming along with these product types. This makes the Supplier Suite ideal for suppliers of:
    • Mass-Customization providers/manufacturers, which offer products which customers can design themselves
    • Providers/manufacturers for highly customizable products (mass customization), like
      • Corporate Fashion (CF) providers/manufacturers
      • Personal Protective Equipment (PPE) providers/manufacturers
      • Made-To-Measure providers/manufacturers (Suites, Shirts, Furniture, ...)
      • Service product providers (Laundry, Refurbishing, Maintenance, ... )
    • Servicing companies for these products (laundries, refurbishing sites, ... )

In total, this results in two major benefits for our customers:

  • Reduction of digitalization spending regarding digitalization with other peers (customers, suppliers) to close to zero.
  • Reduction of product customization effort, as the software typically only requires minimal changes to cater the process requirements of our customers.
Currently corporate fashion/ppe are two business areas which come with a high level of product complexity and strong need for digital customer integration. These two requirements made it a perfect match with ZUGSEIL. With the growing demand of customers of more and more individualized products we have shown that ZUGSEIL is leaving now its initial core market and growing into other product groups and other business domains.

Included Service Bundles

By default the Supplier-Suite includes all service-bundles which are required to perform the processes required on the suppliers side to cater customers in the procure-to-pay and return-to-refund processes. Therefore these service-bundles are included:

Other Service Bundles on the supplier side

Extension bundles are typically not required, but can be booked as extension packages when required


Related Pages

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